​Learn how cutting-edge tools and
strategies can transform your
business, enhance customer
experiences, & drive profitable
growth.
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This is an event not to be missed if you are in business, you will be shown how to utilise incredibly valuable business tools that have an impressive track record across industries.
We are excited that Mr Ian Horne is making a rare appearance on stage to share first hand, in simple language, some of the extensive knowledge he has accumulated in his illustrious business career with Super Retail Group and other businesses. His presentation will cover continual business improvement (made famous by Toyota and W. Edwards Deming), focusing on a pragmatic framework that includes a PDCA (Plan-Do-Check-Act) cycle walk through and how to apply it effectively. This framework emphasises practical, actionable strategies to help small business owners navigate growth challenges effectively. Attending this session will help you understand the processes and strategies that can elevate your business to new heights and achieve sustainable success. His extensive experience and pragmatic approach provide a valuable perspective for those looking to build a thriving business.
Key Presenter
Ian Horne
Expert in Business Improvement & Strategy
Ian Horne is the Chief Operating Officer at Saddlery Trading Company, bringing over
thirty years of experience in transforming small businesses into industry leaders.
Known for his impactful tenure as the General Manager of Business Improvement at
Super Retail Group, Ian has led numerous initiatives to streamline processes,
enhance customer experiences, and boost profitability. His expertise spans sales,
procurement, automation, process improvement, and omnichannel marketing. Ian’s
pragmatic approach to business improvement provides invaluable insights for those
looking to achieve continuous growth and operational excellence.
BONUS PRESENTER
Mat Walker:
Expert in Digital Marketing and SEO
Mat is a seasoned expert from LawSEO, specializing in digital marketing and website optimization. With a focus on helping businesses attract more customers online, Mat has a proven track record of increasing business revenue through effective SEO strategies and website enhancements. His extensive knowledge in digital marketing helps businesses optimize their online presence, drive more traffic, and improve customer engagement. Mat's actionable insights and practical tips are essential for any small business looking to thrive in the digital landscape.
Tickets Only $15 Valued at $149
Discounted Thanks To The Sunshine Coast Council
WHAT YOU WILL LEARN:
Unlock the Power of Business Improvement for Small Businesses:
In today’s competitive market, staying ahead requires embracing effective business strategies. This event offers practical insights into improving your small business operations. Whether you aim to streamline processes, enhance customer service, or boost sales, this session will equip you with actionable tools and strategies to seamlessly integrate improvements into your business.
Gain Practical Insights from Industry Experts:
Join Ian Horne, COO of Saddlery Trading Company, and Mat from LawSEO, to explore how strategic business improvements can transform your operations. Benefit from their extensive expertise as they guide you through proven strategies and practical solutions tailored to your specific business needs. Learn how to implement effective improvements that drive growth and create unique customer experiences.
Future-Proof Your Business and Stay Ahead of the Competition:
In a rapidly evolving marketplace, innovation is key to staying competitive. Don’t miss this opportunity to future-proof your business by harnessing effective strategies and tools. Discover how continuous improvement techniques can optimise your operations and position your business for long-term success. No prior knowledge is required—just bring your enthusiasm and readiness to innovate. Gain a competitive edge and propel your small business into new realms of efficiency and growth.
